/* Additional screens for the New River Support customer pilot. */
.app-page {min-height:100vh;background:#f2f7f9;}
.app-head {background:#091d30;color:#fff;padding:20px 0;border-bottom:3px solid #41dacc;}
.app-head .wrap {display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:20px;}
.app-head a {color:#c9eff2;font-weight:650;font-size:13px;}
.app-head img {max-width:68px;max-height:68px;object-fit:contain;background:#fff;border-radius:10px;padding:3px;}
.app-head .app-brand {display:flex;align-items:center;gap:14px;color:white;font-size:16px;font-weight:850;}
.app-head nav {display:flex;gap:18px;align-items:center;flex-wrap:wrap;}
.app-main {padding:60px 0 90px;}
.app-main h1{font-size:clamp(2.1rem,4vw,3.5rem);margin-bottom:12px;}
.app-lead{max-width:730px;color:#5b7688;margin-bottom:24px;}
.app-grid {display:grid;grid-template-columns:minmax(0,1.1fr) minmax(270px,.9fr);gap:25px;align-items:start;}
.app-card {background:#fff;border:1px solid #dce8ee;border-radius:14px;padding:30px;box-shadow:0 10px 35px rgba(7,27,44,.045);}
.app-card h2 {font-size:25px;margin-bottom:8px;}
.app-card h3 {font-size:17px;}
.field-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:15px;}
.app-card label{display:block;color:#214254;font-size:13px;font-weight:750;margin:15px 0;}
.app-card input,.app-card select,.app-card textarea{display:block;width:100%;padding:12px 14px;margin-top:6px;border:1px solid #bdd0db;border-radius:8px;background:#fff;color:#143447;font-size:14px;}
.app-card textarea{resize:vertical;}
.app-card button{max-width:100%;white-space:normal;}
.form-message {margin-top:15px;padding:12px 14px;border-radius:8px;background:#eaf5fb;color:#22546b;font-size:13px;min-height:22px;overflow-wrap:anywhere;}
.form-message.error {background:#fff0ef;color:#973d38;}
.form-message.success {background:#e5f8f0;color:#286f56;}
.form-hint {font-size:12px;color:#6f8797;margin-top:14px;}
.captcha-holder {min-height:65px;margin-top:10px;}
.honeypot {position:absolute;left:-9999px;opacity:0;pointer-events:none;}
.app-detail li{margin:11px 0;color:#597489;}
.app-detail ul{padding-left:22px;}
.app-callout{border-left:4px solid #31c8c4;background:#edf8f7;padding:14px;color:#32596b;font-size:13px;margin-top:20px;}
.dashboard-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px;margin-top:24px;}
.dashboard-grid .wide{grid-column:1/-1;}
.data-list{display:grid;gap:12px;}
.data-row{padding:15px;border:1px solid #dfebf0;border-radius:10px;background:#fbfdfe;}
.data-row strong,.data-row small,.data-row span{display:block;overflow-wrap:anywhere;}
.data-row small{color:#7892a3;margin-top:6px;}
.data-row p{font-size:13px;margin:8px 0 0;white-space:pre-wrap;}
.data-row button,.small-action{padding:8px 11px;border:1px solid #9ecac9;border-radius:7px;color:#135e69;background:#e8f9f7;font-size:12px;margin-top:9px;}
.app-tag{display:inline-block;background:#e0f4f3;color:#176f72;padding:3px 8px;border-radius:20px;font-size:10px;font-weight:750;max-width:max-content;}
.tab-bar{display:flex;gap:8px;flex-wrap:wrap;margin:20px 0;}
.tab-bar a{display:inline-block;padding:9px 12px;border-radius:8px;background:#e2f0f4;color:#26526d;font-size:12px;}
.app-status{color:#375d6e;font-size:14px;max-width:950px;margin-top:17px;}
.field-inline{display:flex;align-items:end;gap:10px;flex-wrap:wrap;}
.field-inline label{flex:1;min-width:180px;}
hr{border:0;border-top:1px solid #e1edf0;margin:20px 0;}
@media(max-width:850px){.app-grid,.dashboard-grid{grid-template-columns:1fr;}.dashboard-grid .wide{grid-column:auto;}}
@media(max-width:600px){.field-grid{grid-template-columns:1fr}.app-main{padding:28px 0 55px}.app-card{padding:20px}.app-head .wrap{gap:15px}}

/* Public-facing descriptions instead of fake message counts or customers. */
.hero-art .dashboard .mini-stat strong { font-size: clamp(16px, 1.6vw, 22px); letter-spacing: -0.025em; }
.hero-art .dashboard .mini-stat span { line-height: 1.35; }
.hero-art .dashboard .activity-row { align-items: center; }
.portal-feature-panel { background: linear-gradient(145deg,#102d45,#0b2035); color: #f5fbff; border: 1px solid rgba(132,234,226,.22); border-radius: 20px; box-shadow: 0 18px 48px rgba(7,27,44,.13); padding: clamp(22px,3vw,35px); }
.portal-feature-heading { color: #80e1d8; font-size: 12px; font-weight: 800; letter-spacing: .12em; margin-bottom: 17px; }
.portal-feature { display:flex; align-items:flex-start; gap:17px; padding: 18px 0; border-top:1px solid rgba(225,248,250,.15); }
.portal-feature-icon { width:42px; height:42px; flex-shrink:0; border-radius:12px; display:grid; place-items:center; background:rgba(101,210,210,.14); color:#83e8dc; font-size:22px; }
.portal-feature strong { font-size: 16px; color:#fff; }
.portal-feature p { margin:7px 0 0; color:#c1d3df; font-size:13px; line-height:1.65; }
@media(max-width:700px){.portal-feature-panel{padding:22px}.hero-art .dashboard .mini-stat strong{font-size:16px}}

/* Authenticated customer and staff workspaces */
.app-page [hidden] {display:none!important;}
.app-status.error {color:#a33c3c;background:#fff2f0;border:1px solid #f1c3bd;padding:14px 16px;border-radius:10px;}
.portal-metrics {display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin:26px 0 20px;}
body[data-role="client"] .portal-metrics {grid-template-columns:repeat(3,minmax(0,1fr));}
.portal-metric {background:#fff;border:1px solid #d4e7ed;border-radius:14px;padding:22px;box-shadow:0 9px 28px rgba(4,36,52,.05);display:flex;flex-direction:column;gap:8px;}
.portal-metric small {font-weight:800;color:#3d687e;letter-spacing:.015em;}
.portal-metric strong {font-size:clamp(25px,3vw,36px);line-height:1;color:#0b3549;overflow-wrap:anywhere;}
.portal-metric span {color:#718998;font-size:12px;}
.section-heading {display:flex;justify-content:space-between;align-items:flex-start;gap:15px;flex-wrap:wrap;margin-bottom:15px;}
.section-heading h2{margin:0;}
.portal-form {display:grid;gap:13px;margin-top:12px;}
.portal-form label {margin:0;}
.portal-form textarea {line-height:1.5;}
.portal-form button {justify-self:start;}
.action-line {display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin-top:10px;}
.action-line select {width:auto;max-width:100%;margin:0;min-width:130px;}
.action-line .small-action {margin:0;}
.toolbar-row {display:flex;align-items:center;gap:14px;margin:20px 0 26px;flex-wrap:wrap;}
.toolbar-row label {font-size:13px;font-weight:800;color:#33586d;}
.toolbar-row input {flex:1;min-width:220px;max-width:520px;padding:11px 13px;border:1px solid #bdd0db;border-radius:9px;background:white;}
.toolbar-row .small-action {margin:0;}
.record-line {font-size:13px;margin:9px 0;color:#4a6879;white-space:pre-wrap;overflow-wrap:anywhere;}
.record-line b {color:#1a3d50;}
.thread-details {margin-top:14px;border-top:1px solid #dfeaec;padding-top:12px;}
.thread-details summary {cursor:pointer;font-size:13px;font-weight:800;color:#15657a;}
.thread-details .data-row {margin-top:9px;}
.inline-reply-form {margin-top:13px;display:grid;gap:9px;}
.inline-reply-form label {margin:0;}
.inline-reply-form textarea {width:100%;margin-top:8px;border:1px solid #bfd4dd;border-radius:9px;padding:11px;min-height:74px;resize:vertical;}
.inline-reply-form .small-action {justify-self:start;}
.portal-safety {margin:25px 0;color:#647b87;font-size:12px;line-height:1.7;}
.app-footer {background:#091d30;color:#bed6e0;padding:25px 0;font-size:12px;}
.app-footer .wrap {display:flex;align-items:center;justify-content:space-between;gap:15px;flex-wrap:wrap;}
.app-footer a {color:#80e1d8;}
#dashboard .form-message:empty {display:none;}
@media(max-width:1000px){.portal-metrics{grid-template-columns:repeat(2,minmax(0,1fr));}}
@media(max-width:650px){.portal-metrics,body[data-role="client"] .portal-metrics{grid-template-columns:1fr;}.portal-metric{padding:17px}.action-line{align-items:stretch}.action-line select{width:100%}.toolbar-row input{min-width:100%}.app-head nav{gap:12px;}.app-head a{font-size:12px;}.portal-form button{justify-self:stretch}.app-footer .wrap{display:block}}